The short answer? Yes! Social media is a new world of opportunity for local governments to communicate
with citizens and receive feedback.
Its risks are similar in nature to those of other
types of communication, but with a different twist because material circulates so
widely and there are many potential contributors. One recommended tool for
addressing these risks is to adopt a social media policy. But what should be in
that policy? The resources below will provide you with key questions to consider and sample policies from Florida cities.