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Social Media Resources

With the prevalence of social media in today’s society, many local governments are engaging with citizens through social media platforms such as Facebook, Twitter, Instagram and even Snapchat. 

Designed to answer the most commonly asked questions – from getting started to archiving policies to building engagement – we’ve created a toolkit of resources, step-by-step tutorials and real-world examples to help members navigate these new communication outlets and make decisions about what will work best for their city.

Click the icons below to learn more. If you have specific questions about using social media that are not listed below, please contact Brittni Johnsen for further assistance.

Importance        GetStarted        Policy        Engagement     

  Public Record        Learn More

Important Disclaimer: The League has compiled this information to help local officials understand technical and legal concepts related to the use of social media in the public sector and cannot guarantee the information is accurate or current. The League does not recommend or endorse any of the social media policies referenced above. These materials should not be considered as legal advice. Officials are encouraged to consult technical experts, attorneys and/or relevant regulatory authorities for the most up-to-date information and advice on specific situations.